The Riverside Pool's existing heat pump and air handling units have reached the end of their service lives and will be replaced with modern equivalents. The current heat pump uses a type of refrigeration gas that is being phased out, making it increasingly difficult and expensive to source.

The project aims to install new equipment that complies with current standards. Expected benefits include increased facility reliability and efficiency.

The work plan has included:

• Phase 1 (completed in 2018/19) focused on efficiency upgrades,
• Phase 2 (2019/20 and 2020/21) upgraded electric elements with a larger electric resistance boiler, and
• Phase 3 (this project), which will replace the heat pump and air handling units, and is expected to take three months from the 1st December 2024.

All pools will be closed during this time, but the gym will remain open.

• Can we swim at Nayland Pool?
  Yes, you can use your Riverside membership or concession cards at Nayland Pool.

• Will the gym remain open?
  Yes, the gym will stay open with reduced hours. Some short power outages are expected during the upgrade.
  
• Will the spa be open?
  No, all pools must be supervised by lifeguards, so the spa will also be closed.
  
• Can I put my membership on hold?
  Yes, you can place your membership on hold for no charge by submitting a request.
  
• Where will my kids’ swim lessons take place?
  All swim lessons except babies, will move to Nayland Pool with the same schedule. We are making a plan for baby aged lesson’s for warmer weeks.
  
  
• What about Aqua Aerobics classes?
  Our instructors have planned a tailored Aqua fitness programme at Nayland Pool.
  
• Will the Legends Strong class continue?
  Yes, Caitlin will still run the Legends Strong class on Thursday mornings at Riverside Pool.
  
• Can we use the Richmond Aquatic Centre?
  Since Richmond Aquatic Centre is in the Tasman District and operates independently despite being managed by CLM, your Riverside membership or concession cards won’t be valid there. However, for Riverside Pool Memebers they are offering a 3 Month Gym Membership - Summer Special - $249.99 (Normally $350.00) – conditions apply
  
• I don’t want to put my membership on hold, but cancel it. Can I join up again without paying joining fees?
  Yes, you can cancel your membership and rejoin without paying the joining fees. However, if there has been a price increase in the membership or joining fees when you rejoin, you'll need to pay the updated rate, as the previous terms won't apply after cancellation.